Our Vision & Corporate Values
To be the ultimate source of unsurpassed quality and unmatched value for global destinations and worldwide airlines for European consumers and vendors.
Travel house uk is part of a global distribution network that connects airlines and hotels for the sales promotion of Cheap flights from the UK. We have expanded our global coverage to a maximum and multiplied your travel choices. Potential travellers can choose from a number of state-of-the-art airlines to fly with and stay at the best hotels out there - from 5-star deluxe hotels to cheap bed & breakfasts. Our online presence means that bookings, changes in schedule, cancellations, and payments of tickets can be made from the comfort of your bedroom. Our travel agency brings holiday offers from relevant sources. This cuts the risk of scams and third-party service providers who are not ATOL and ABTA protected.
Core Values
- Integrity & Honesty in our dealings with the clients; Be upfront and straightforward with clients to work together towards a common goal.
- Building Trust by being there for our clients and doing whatever is deemed within our abilities as an agent while working with the aviation system as a whole.
- Avoid Conflicts with full disclosure of our abilities and limitations to the clients and keep them on the same page as us.
- To serve our clients and know their needs to pro vide better service every time.
Our Goals
- Help clients achieve the highest value for our products
- Value & increase customer recommendations and suggestions to improve our services.
- Reward clients for their continued customer loyalty towards our company
Objectives
- To gauge client satisfaction and enhance our service quality.
- Communicate with the clients on a more personalized level by addressing even the most minor details.
- Deal customers professionally by treating them with efficiency and courtesy all the time
- Check all e-products for completeness and accuracy of details.
- Keep customers updated with latest travel news, travel articles, guides, suggestions and weekly newsletters
- Give complete and absolutely accurate product details to clients upon an inquiry put forward by them
- Make best endures to meet all deadlines and timescales for delivering our products or notify clients promptly wherever it is not possible
- Offer monetary rewards to loyal customers whenever possible
Flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However some are not and at time of booking you confirm what protection is applicable. This website is a part of Moresand Ltd (registration no. 02114691) T/A Travelhouseuk registered in England and wales . Office , 10-11 Percy St, Fitzrovia, London W1T 1DN. All bookings protected under the ATOL scheme will receive an ATOL certificate. In cases where a part payment is made that flight booking is ATOL protected. In some cases a certificate does not indicate all the trip segments - this means the omitted parts are not ATOL protected). Please refer to our booking conditions for further information please visit www.atol.org.uk/ATOLCertificate
